Refund & Return Policy

All sales are final after purchase is made. We accept returns ONLY for refund or exchange for items damaged in transit. To be eligible for a refund or exchange, you must first email us and call us within 24 hours of receiving the order at info@vivalifenaturals.com, Tel: at +1 (407) 509-1449 to alert us of the damage along with pictures of the damaged item. Then return the damaged item(s) to us unless we tell you to hold on to them. Upon receipt of the damaged item(s) we will ship out a replacement or parts, when available. If replacement is not available within 14 days, we will refund the full purchase price of your item(s). All shipping fees to and from will be paid by the buyer.